Privacy policy

Privacy Policy

Last Updated: 14 june 2026

Nebula Grid ("we," "our," "us") operates the website [nebulagrid.co.in] ("Site"). This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or purchase digital products from us. We sell AI-written, humanized ebooks for educational purposes only. By using our Site, you consent to the data practices described in this policy.

1. Information We Collect

A. Personal Information You Provide
We may collect the following information directly from you:

  • Contact details: Name, email address, billing address, and phone number.

  • Account credentials: Username and password if you create an account.

  • Transaction data: Details about purchases you make, including which ebooks you buy.

  • Communications: Information you provide when contacting customer support, subscribing to our newsletter, or participating in surveys.

B. Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device and usage:

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Usage Data: Pages visited, time spent on pages, links clicked, and referring website.

  • Cookies & Tracking Technologies: We use cookies to enhance your browsing experience, analyze Site traffic, and personalize content. You can control cookies through your browser settings.

C. Payment Information
We do not directly collect or store your full payment card details. All payments are processed securely through PayPal Express Checkout. PayPal collects your payment information (e.g., credit card number, billing address) and shares necessary transaction data with us solely to complete your purchase. Your payment data is governed by PayPal's Privacy Policy.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing & Fulfillment: To process your payments via PayPal, deliver your purchased ebooks (via download links), and provide order confirmations.

  • Customer Support: To respond to your inquiries, troubleshoot issues, and assist with returns or refunds.

  • Site Improvement: To analyze usage trends, monitor Site performance, and enhance user experience.

  • Marketing Communications: To send you promotional emails, newsletters, or special offers (only if you have opted in). You may opt out at any time.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes, including fraud prevention and security enforcement.

3. Sharing Your Information (Third Parties)

We do not sell, rent, or trade your personal information for monetary consideration. However, we may share your information with the following third parties:



Third Party Purpose of Sharing Data Shared
PayPal (Express Checkout) Payment processing, fraud prevention, and transaction verification. Name, email, billing address, purchase amount. PayPal collects additional data as per its Privacy Statement.
Shopify (Platform) E-commerce hosting, order management, analytics, and security. Customer data, IP address, browsing behavior.
Email Marketing Service Sending newsletters and promotional communications (if you opt in). Name, email address.
Analytics Providers Website analytics (e.g., Google Analytics) to track Site performance and user behavior. IP address, usage data, device information.
Legal & Law Enforcement When required by law, court order, or governmental regulation. Relevant personal information.

We require all third-party service providers to maintain adequate security measures and use your personal information only for the purposes specified.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

  • SSL/TLS encryption for all data transmitted between your browser and our Site.

  • Secure servers and restricted access to personal data within our organization.

  • Regular security assessments and updates.

Please be aware, however, that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. This includes:

  • Transaction data: Retained for tax, accounting, and legal compliance (typically 7 years).

  • Account information: Retained until you request deletion of your account.

  • Marketing data: Retained until you opt out or unsubscribe.

  • Analytics data: Retained per the retention policy of our analytics provider.

When your information is no longer needed, we will securely delete or anonymize it.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

GDPR (For EU/UK Residents):

  • Right to access your personal data.

  • Right to rectify inaccurate data.

  • Right to erasure ("right to be forgotten").

  • Right to restrict or object to processing.

  • Right to data portability.

  • Right to withdraw consent at any time.

CCPA/CPRA (For California Residents):

  • Right to know what personal information we collect and how we use it.

  • Right to request deletion of your personal information.

  • Right to opt-out of the "sale" or "sharing" of personal information.

  • Right to non-discrimination for exercising your privacy rights.

Other US State Laws (e.g., Virginia, Colorado, Connecticut): Similar rights regarding access, correction, deletion, and opt-out of targeted advertising.

To exercise your rights, please contact us at nebulagridsupport@gmail.com. We will respond to your request within the timeframe required by applicable law (typically 30 days). We may need to verify your identity before processing your request.

7. Children's Privacy

Our Site and digital products are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us with personal information, please contact us immediately, and we will delete such information.

8. Disclosure: AI-Generated Ebooks (Educational Purposes)

All ebooks sold on our Site are generated or substantially assisted by artificial intelligence (AI) and then humanized for clarity and educational value. Important disclosures:

  • For Educational Use Only: Our ebooks are provided for informational and educational purposes only. They do not constitute professional advice (e.g., legal, medical, financial, or therapeutic advice). You should consult a qualified professional for advice tailored to your specific situation.

  • No Guarantee of Accuracy: AI-generated content may contain errors, omissions, or inaccuracies. We do not guarantee the completeness, reliability, or timeliness of the information in our ebooks.

  • No Substitute for Human Judgment: You are solely responsible for reviewing, verifying, and applying the content of any ebook you purchase. Use our ebooks at your own risk.

  • Copyright Limitations: Under current U.S. law, purely AI-generated material may not qualify for copyright protection. However, the selection, arrangement, and human-edited components of our ebooks may be protectable. We make no representation or warranty regarding the copyrightability of any AI-generated output.

By purchasing our ebooks, you acknowledge and agree that you understand these limitations and that you will not rely on our ebooks as a substitute for professional advice.

9. Third-Party Links

Our Site may contain links to third-party websites, plugins, or applications (including PayPal's website). Clicking those links may allow third parties to collect or share your data. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

10. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Recognize you when you return to our Site.

  • Remember your preferences and shopping cart contents.

  • Analyze Site traffic and usage patterns (e.g., Google Analytics).

  • Process payments via PayPal (essential cookies).

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site, including your ability to complete a purchase.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. If we make material changes, we will notify you by posting a prominent notice on our Site or by email (if we have your email address). Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this privacy policy, our data practices, or wish to exercise your privacy rights, please contact us:

Email: nebulagridsupport@gmail.com
Phone: [To be added soon]