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Privacy Policy

PRIVACY POLICY

Effective Date: [20 march 2026}

Business Name: NebulaGrid

NebulaGrid (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including UK GDPR where applicable.

1. Information We Collect

We may collect and process the following categories of personal data:

Identity Data: full name

Contact Data: email address, phone number

Delivery Data: billing and shipping address

Transaction Data: order details, purchase history

Technical Data: IP address, browser type, device information

Payment information is processed securely by third-party payment providers. We do not store full card details.

2. Purpose of Data Processing

Your data is used strictly for:

Order processing and fulfillment

Customer support and communication

Fraud prevention and security monitoring

Service improvement and analytics

We do not sell or rent personal data to third parties.

3. Third-Party Processing (Dropshipping Model Disclosure)

NebulaGrid operates under a dropshipping business model. By placing an order, you expressly acknowledge and agree that:

Product fulfillment, inventory management, and shipping are handled by third-party suppliers, including but not limited to FatherShop / FatherPay Dropship

Relevant customer data (name, address, order details) is shared strictly for order fulfillment

These third parties operate under their own policies and we are not responsible for their independent actions.

4. Data Security

We implement reasonable technical and organizational safeguards. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute data security.

5. User Rights

Subject to applicable law, you may:

Request access to your personal data

Request correction or deletion

Withdraw consent where applicable

Contact: [nebulagridhub@gmail.com]

6. Data Retention

We retain personal data only as long as necessary to fulfill legal, contractual, and operational obligations.